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Outlook Hotmail Connector Fails to Sync All Folders

Posted By: siteadmin on 25/10/2011 19:38:00

If you have problems with the Outlook Hotmail Connector and it fails to sync with your Hotmail folders then we have a solution that worked.

I was getting error "There was an error synchronizing a mail folder. Error : 8004010a." and in the log in the Sync Issues folder I had stuff like this:

I tried reinstalling the Outlook Connector, and updated it to the latest version currently: 14.0.6106

In the end you have to do it to go to your Hotmail account and Mark All the items as Unread  (warning this will mark all items unread!) and then it sync'ed for me!

Good luck.

19:15:34 Synchronizer Version 14.0.6106

19:15:34 Synchronizing Mailbox '*** address removed ***'

19:15:34 Synchronizing Hierarchy

19:15:34                   1 folder(s) updated in online store

19:15:34 Synchronizing local changes in folder 'Inbox'

19:15:34                   1 item(s) updated in online folder

19:15:37 Network operation failed

19:15:37

*******************

19:15:37

*Request*      

19:15:37 19:15:34:0831

19:15:37 GET

19:15:37  http://

19:15:37 Account

19:15:37 /Login?ReturnUrl=%2fcalendar%2fsync%2ffeedall.sse%3fver%3d2.0%26appid%3d0259bbef-09a7-470a-9a22-237a599e26ef%26ts%3d2011-10-25T17%3a10%3a20Z&ver=2.0&appid=0259bbef-09a7-470a-9a22-237a599e26ef&ts=2011-10-25T17:10:20Z

19:15:37

19:15:37 X-HTTP-Method-Override: PUT

Cookie: WLSSC=t=EgBnAQMAAAAEgAAACoAA7pYuWNtNReLLfCNIU/g41y6RKJV8sZBpNTFB1dld%2bBsADdidehdrN0AKuVnz243EhM5y9b7qC3RyT1%2bn325qGtn4h1BrZ3KIjx2L3SD4EzZcAmCX9dR2Kwy4LBcE3bGKnuNumWeVh7SN86w2TeHtb%2bHb2KxFe0VHEndxQNdVIvLWAFwA1gBXFgEA0sQ2TDl9pk45faZOECcAAAoRoAABFQBiZW5kZWNrb0Bob3RtYWlsLmNvbQBRAAAUYmVuZGVja29AaG90bWFpbC5jb20AAAAUVUsAB0tUNiA2RFMAACgeBAkCAABmOm1AETRLAARLYXJsAAdPJ01lYXJhAAAAAVcAAAAAAAAAAAAAPTQcMeJwZaUAADl9pk458rhOAAAAAAAAAAAAAAAADgA5MS4xODcuNjkuMTg1AAUAAAAAAAAAAAA

19:15:37

*Response* 

19:15:37 19:15:34:0831

19:15:37

19:15:37

*******************

19:15:37 Synchronization error.

19:15:37 Folder Collection Sync Key: 0{6caefcc8-84da-4e4d-9456-2c2e7b277f26}4

19:15:37 Message Collection Sync Key: 0{be596368-649d-4bf8-af4c-d0ec06075c32}478

19:15:38 Error with Send/Receive.

19:15:38 There was an error synchronizing your folder hierarchy.The network connection is unavailable or interrupted. Please try again later.

19:15:38 Synchronizing server changes in folder 'Calendar'

19:15:38 Synchronizing server changes in folder 'Contacts'

19:15:38

*******************

19:15:38

*Request*      

19:15:38 19:15:38:0062

19:15:38 POST

19:15:38  http://

19:15:38 contacts.msn.com

19:15:38 /ABService/ABService.asmx

19:15:38